Privacy Policy

Last updated: 12/6/2025

1. Introduction

Nexorium Tech Solutions LLP ("we," "our," or "us") operates Slicely, an email design to Klaviyo template conversion service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided via OAuth)
  • Profile picture (if provided via OAuth)

2.2 Image and Template Data

When you use Slicely, we collect and process:

  • Email design images you upload for processing (JPG, PNG formats)
  • Brand information (name, website URL, email design settings)
  • Template metadata (template names, slicing configurations)
  • Klaviyo API credentials (securely stored for template upload functionality)
  • Generated HTML code (sent directly to your Klaviyo account, not stored by us)

Image Retention: Uploaded images are stored for 60 days for your access and then deleted manually by our team. We are implementing automated deletion processes for enhanced privacy.

Important: Temporary image files created during the slicing and upload process are automatically deleted immediately after your template is successfully uploaded to Klaviyo.

2.3 Usage Information

We automatically collect:

  • Service usage statistics (number of templates created, brands configured)
  • Account activity logs (login times, feature usage)
  • Subscription and plan information

Note: We do not use third-party analytics or tracking cookies. Usage data is collected solely for service operation and subscription management.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Slicely service
  • Process images and generate Klaviyo-compatible email templates
  • Authenticate users and manage accounts
  • Upload templates directly to your Klaviyo account
  • Generate AI-powered alt text for image accessibility
  • Track subscription usage and enforce plan limits
  • Send service-related notifications
  • Improve our service and develop new features
  • Prevent fraud and ensure security

4. Data Storage and Security

4.1 Data Storage

Your data is stored securely using Firebase and Google Cloud Platform services.

  • Uploaded Images: Stored for 60 days, then deleted
  • Temporary Processing Files: Automatically deleted after Klaviyo upload completes
  • Account Data: Retained while your account is active
  • Usage Statistics: Monthly reset for email count tracking
  • Generated Templates: Not stored by us; created directly in your Klaviyo account

4.2 Security Measures

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL/TLS)
  • Secure authentication via Firebase Auth
  • Access control and authorization rules
  • Regular security monitoring
  • Automatic cleanup of temporary files

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: We use third-party services (Firebase, Google Cloud, AI language models) to operate our platform
  • Klaviyo Integration: Images and templates are sent to your Klaviyo account using your provided API credentials
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Data Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Delete uploaded images and brand configurations
  • Export your data
  • Opt-out of service communications

To exercise these rights, please contact us using the information below.

7. Third-Party Services

Slicely uses the following third-party services:

  • Firebase Authentication and Firestore (Google Cloud Platform)
  • Firebase Storage (Google Cloud Platform)
  • AI language models for image processing tasks (alt text generation, footer builder)
  • Klaviyo API (for template upload to your account)

These services have their own privacy policies governing the use of your information.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or analytics services. Your privacy is important to us, and we minimize data collection to only what is necessary for service operation.

9. Children's Privacy

Slicely is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Nexorium Tech Solutions LLP

LLPIN: ACI-4865

Maharashtra, India

Email: support@nexorium.io